If you wish to alter or change the time of the provision of a service, then you must give at least 48 hours prior notice in writing of such change or the full price of the service will be payable without refund.
If you wish to withdraw from a service before it has been provided or commenced , you must give at least 48 hours notice. Failure to give 48 hours notice will result in a cancellation charge being payable, the full price of the service shall be payable without refund.
If you encounter an unexpected emergency situation or if you are unable to attend because of a covid situation, please inform Suzanne Gardner-Cuthbert Hypnotherapy as soon as you possibily can. You will not be subjected to any cancellation fee and will be able to re-book your session.
There may be times that Suzanne Gardner-Cuthbert Hypnotherapy has to cancel your session due to illness or any other unexpected urgent situation. You session will be re arranged and you will not be subjected to any cancellation fee.